Fast IT Repairs When You Need Them Most
Hardware failures, network outages, crashed servers, virus infections, TCPMAX responds fast, diagnoses accurately, and fixes it right the first time. No retainer required, no monthly commitment, no guesswork.
Our Break & Fix Services
From a single crashed laptop to a full server failure, we diagnose fast, fix right, and get your business back up and running the same day.
Hardware Repair & Replacement
Desktops, laptops, workstations, and servers. If it fails, we fix it. Component-level diagnostics mean you only pay for what actually needs to be repaired, not a full replacement you don't need.
- Laptop, desktop & workstation repair
- Server component diagnosis & replacement
- Screen, battery & keyboard replacement
Network Troubleshooting & Recovery
Connectivity drops, slow LAN, firewall misconfigs, switch failures, we diagnose and resolve network issues fast, minimizing downtime across your entire office without the guesswork.
- LAN/WAN outage diagnosis & repair
- Switch, router & firewall troubleshooting
- Cable fault detection & remediation
Virus, Malware & Ransomware Removal
Infected endpoints, ransomware encryptions, suspicious network activity, we contain, clean, and harden your systems before the damage spreads and disrupts your entire operation.
- Deep malware scan & full removal
- Ransomware containment & recovery
- Post-cleanup hardening & patching
Data Recovery & Backup Restoration
Deleted files, failed drives, corrupted RAID arrays, we recover your critical business data and restore operations fast, then put a proper backup strategy in place so it never happens again.
- Hard drive & SSD data recovery
- RAID array reconstruction
- Cloud & local backup restoration
Server & Workstation Setup
New hardware deployment, OS installation, domain join, Microsoft 365 migration, we configure everything from scratch so your team is productive from day one, with zero IT friction.
- Windows Server deployment & config
- Workstation imaging & provisioning
- Microsoft 365 & app deployment
Emergency On-Site Support
Critical failure with no time to wait? We dispatch a technician to your DFW location the same day for hands-on troubleshooting and repair. One call, one tech, problem solved on-site.
- Same-day dispatch across DFW
- After-hours & weekend availability
- Senior engineer escalation on-site
Why DFW Businesses Call TCPMAX First
When something breaks, you need speed, accuracy, and honesty. That is exactly what we deliver.
No Retainer, No Commitment
Pay only when you need us. No monthly fees, no contracts, no strings attached. Pure break-fix: you call, we come, we fix it right.
Fast DFW Response
Remote diagnosis starts within 15 minutes of your call. On-site dispatch across the DFW metroplex is typically same day, often within 2 to 4 hours.
Senior-Level Technicians
Every tech we dispatch is experienced and certified. No junior-level guesswork on your critical systems. We escalate internally so you always get the right expertise.
Transparent Pricing
You get a clear diagnosis and upfront quote before any work begins. No surprise invoices, no hidden labor charges, no pressure to buy services you do not need.
Our 5-Step Repair Process
Fast, structured, and transparent from the first call to the final fix.
Call or Contact
Describe the issue and we gather the details needed to assess remotely first, saving you time and unnecessary on-site fees.
Remote Diagnosis
We connect remotely to identify the root cause. Many issues are resolved in minutes without requiring a physical visit.
On-Site Dispatch
When remote is not enough, a technician is dispatched to your DFW location, typically the same day you call.
Repair & Verify
We fix the issue, verify full functionality, and check for related problems before we consider the job complete.
Report & Recommend
You receive a summary of what was repaired and actionable recommendations to prevent recurrence and reduce future risk.
Industries We Support
We respond to break-fix calls across every business type in the Dallas-Fort Worth area, no industry too small, no problem too complex.
Small & Medium Business
Fast response for SMBs that cannot afford downtime but are not ready for a full managed IT contract.
Healthcare & Medical
Workstation, server, and network repairs with sensitivity to patient data and operational uptime requirements.
Legal & Professional Services
Fast repairs for law firms and professional offices where system downtime directly impacts billable hours.
Retail & Restaurants
POS system failures, network drops, and hardware issues resolved quickly across single and multi-location operations.
Construction & Field Operations
Rugged device repairs, mobile workstation issues, and job site connectivity problems resolved fast on-site.
Schools & Nonprofits
Affordable per-incident pricing for budget-conscious organizations that need reliable IT without a full MSP contract.
Certified. Experienced. Honest.
Our technicians hold real certifications and real-world experience across hardware, software, and networking disciplines.
Microsoft Certified
Windows Server, Microsoft 365, and Entra ID certified technicians for software-side repairs, migrations, and deployments.
Hardware Certified
Dell, HP, and Lenovo certified for in-warranty and out-of-warranty hardware repairs, part sourcing, and replacements.
Network Certified
Cisco and Fortinet certified engineers for switch, firewall, and routing failures across enterprise and SMB environments.
Licensed & Insured
Fully licensed, insured, and DFW-based. On-site within hours, no waiting on a technician flying in from out of state.
Common Questions
Answers to what businesses in DFW ask us before placing their first break-fix call.
QDo you charge for the initial diagnosis?
We assess remotely at no charge when possible. For on-site visits, a diagnostic fee applies which is credited back toward the repair cost if you choose to proceed with us.
QHow fast can you respond to a critical failure?
Remote support begins within 15 minutes of your call. On-site dispatch across the DFW metroplex is typically same day, often arriving within 2 to 4 hours for critical escalations.
QWhat if my device cannot be repaired?
We give you a clear recommendation on repair versus replacement with honest pricing. If replacement makes more sense economically, we help you source, configure, and deploy the right equipment.
QCan you help with ongoing IT support after a repair?
Yes. Many clients move to a managed IT plan after their first break-fix engagement. We offer flexible options with no long-term contracts required, so you get consistent support on your terms.
Something Broke? We Fix It Fast.
Do not let a hardware failure or network outage cost you another hour of downtime. TCPMAX dispatches experienced technicians across Dallas-Fort Worth, same day, no retainer required.
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