Your IT Department,
Without the Overhead
TCPMAX takes complete ownership of your technology stack, monitoring, securing, maintaining, and supporting everything so your team can focus on what actually matters: growing your business.
IT Problems That Cost You Every Day
Most small and mid-size businesses are one bad day away from a crisis. The question is whether you find out before or after it happens.
Your team loses hours every week waiting on slow computers, chasing password resets, and dealing with tech problems that nobody owns.
You never know what the IT bill will be until something breaks. Emergency repair costs, data recovery fees, and downtime pile up without warning.
You know you should have better backups and stronger security, but you don’t have the time or expertise to get it right, and you hope nothing goes wrong.
Everything Covered, Nothing Left to Chance
One flat monthly rate covers your entire IT environment. No add-ons, no surprise invoices for routine work.
24/7 Remote Monitoring
ConnectWise RMM watches every workstation, server, and network device around the clock. Alerts fire the moment something drifts out of baseline.
ConnectWise RMM
Endpoint Security & EDR
Bitdefender EDR monitors every endpoint for threats, automatically contains incidents, and eliminates malware before it spreads through your network.
Bitdefender EDR
Backup & Disaster Recovery
Veeam protects your critical data with automated backups, offsite replication, and recovery plans that are actually tested, not just assumed to work.
Veeam
Microsoft 365 Management
Full admin of your M365 tenant including licensing, user provisioning, mailbox management, Teams, SharePoint, and security policy enforcement.
Microsoft 365
Help Desk Support
Remote and on-site technical support for your entire team, handled by engineers who already know your environment and don’t need to start from zero.
Remote & On-Site
Patch Management
OS and third-party application updates are tested and deployed on a regular schedule across every managed device, closing vulnerabilities before attackers find them.
Automated
Network Monitoring
Firewalls, switches, routers, and VPN connections monitored continuously. We catch configuration drift, outages, and performance degradation before your team notices.
Infrastructure
Vendor Management
We coordinate with your ISP, hardware suppliers, and software vendors on your behalf. Warranty claims, license renewals, and outage escalations handled by us, not you.
End-to-End
Enterprise Tools. SMB Pricing.
We run the same platforms used by Fortune 500 IT departments, built into a monthly service that fits a small business budget.
ConnectWise RMM
Remote Monitoring & Management
The engine behind our 24/7 monitoring. ConnectWise gives us deep visibility into every managed device, automated alerting, remote access, and scripted remediation so issues get resolved before you even know they exist.
Bitdefender EDR
Endpoint Detection & Response
AI-powered security that goes beyond antivirus. Bitdefender watches every process on every endpoint, detects threats in real time, and automatically isolates and remediates incidents without waiting for manual intervention.
Veeam Backup & Replication
Backup & Disaster Recovery
The industry standard for data protection. Veeam delivers fast, reliable backups with granular recovery options including individual files, full systems, or entire virtual machines, with offsite replication and recovery testing built in.
Microsoft 365
Email, Productivity & Cloud
We manage your entire Microsoft 365 environment including Exchange Online, Teams, SharePoint, and OneDrive. User accounts, licensing, security policies, and compliance configurations handled and maintained by TCPMAX.
From Discovery to Fully Managed
Getting started is straightforward. We do the heavy lifting so the transition is invisible to your team.
Free IT Assessment
We audit your current environment, identify security gaps, outdated hardware, and missing coverage, then present a clear, honest picture of where things stand.
Onboarding & Deployment
We deploy ConnectWise RMM, Bitdefender, and Veeam across your environment, document every asset, and bring your infrastructure up to a solid, consistent baseline.
Ongoing Management
From that point forward, we handle everything proactively, with monthly reporting, regular check-ins, and a dedicated engineer who knows your business inside and out.
Managed IT vs. Break-Fix
Most businesses don’t realize how much reactive IT is costing them until they see the alternative.
Without Managed IT
The Break-Fix Approach
- Problems discovered only after they cause downtime or data loss
- Unpredictable, high-cost emergency repair bills
- No one watching your systems nights, weekends, or holidays
- Technicians start diagnosing from scratch every single time
- Security gaps, unpatched systems, and untested backups
- No documentation, no accountability, no roadmap
With TCPMAX Managed IT
The Proactive Approach
- Issues caught and resolved before they impact your team
- Flat monthly rate with no surprise invoices for routine work
- ConnectWise RMM monitoring your systems around the clock
- Full environment documentation from day one, always current
- Bitdefender EDR and automated patch management, always current
- Veeam backups tested and verified, monthly reports delivered
Ready for IT That Actually Works?
Start with a free IT assessment. We’ll review your environment, identify your biggest risks, and show you exactly what a managed services partnership with TCPMAX looks like, no obligation.